It is part of our commitment to responsible drinking and in accordance with Irish law that we will not sell alcohol to anyone under the age of 18 years old. If the wine you purchase is a gift then the recipient must also be over 18.
Shipping Policy
SHIPPING POLICY
WineOclock.ie offers a nationwide delivery service through the use of DPD Couriers. Deliveries are typically made within 48 hours; however, we only guarantee a 96 hour service.
We operate a cut off at 12pm each day. Orders after that cut off point, will be processed the next day.
Deliveries do not take place on weekends, operating only Monday to Friday. For all orders placed between 12:00 Friday and Sunday, delivery will only take place on Tuesday.
Goods must be received by a person 18 years of age or older. Where any of the drivers are in doubt as to the age of the person receiving the goods, they reserve the right to request proof of age and / or retain the goods until they can be received by a person of or above the legal age to purchase alcohol.
Deliveries are made during business hours (usually between 9 AM and 5 PM) and somebody must be present to take delivery and sign for it. If no one over 18 is home at the time of delivery a slip will be left with the courier's contact number on it for you to arrange a convenient time to collect the wine at the Depot.
Please note we are unable to arrange for the courier to deliver wine outside business hours. If you think you (or the recipient) won't be home to accept the wine you can choose to have it delivered to a business address. It is mandatory that a contact number is provided for all delivery addresses.
At peak times, particularly Christmas, your wine may take longer to arrive so we do ask you to place your orders as early as possible to avoid disappointment.
Please contact us if you have not received your wine within four working days and we will track it for you.
If you do have any special requirements regarding delivery, please contact us and we will do our best to facilitate you.
