It is part of our commitment to responsible drinking and in accordance with Irish law that we will not sell alcohol to anyone under the age of 18 years old. If the wine you purchase is a gift then the recipient must also be over 18.
Returns and Exchange Policy
RETURNS & EXCHANGE POLICY
If you would like to return or exchange your order, you have 30 days from the day you receive your order to do so. If you decide to return or exchange, please first contact wineoclockco@gmail.com or call us on +353 87 901 1527 to let us know that this is your intention and how you wish to do your return.
Orders can be returned to our warehouse:
Unit 15A U Store It
M50 Business Park,
Ballymount Road Upper
D12 HW6X
Ireland.
We will refund you any bottles returned to us that have not been opened and remain in a saleable condition on return.
When posting returns, suitable packaging must be used to ensure safe delivery. We suggest you retain your original delivery packing for this purpose.
CANCELLATIONS
You can cancel your order at any stage up to the point of dispatch at no charge. Simply contact us by phone on +353 87 901 1527 or email wineoclockco@gmail.com. When contacting us, please provide us with your order number, as per displayed on your order confirmation.
You are entitled to a cooling-off period of 7 working days, which begins on the day after you receive delivery of your order. During the cooling-off period, you may cancel your order for any reason. Upon cancellation, we will make the necessary arrangements to facilitate the return of the order and will reimburse you within 30 days. While we are more than happy to help if you wish to return goods that are not faulty or damaged, you will be responsible for any costs incurred in returning the goods.
LIMITATED WARRANTY
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